Shipping & Returns
Everything you need to know about getting your gear — and sending it back if it's not the one.
Processing
Orders usually ship within 2–5 business days. You'll get a confirmation email with tracking once your order is on the way.
Domestic Shipping
Standard: 3–5 business days. Express: 1–2 business days. Free standard shipping on orders over $100.
International
We ship worldwide. Delivery times and rates vary by destination and are calculated at checkout. Customs duties may apply.
Returns
Returns accepted on unused, unworn, unwashed, and unaltered items only, within 14 days of delivery. Cash refund within 7 days; store credit from 8–14 days. An RMA number is required for every return. View full refund policy.
Shipping Rates
Domestic standard shipping is a flat $12.00, free on orders over $100. Local pickup is free. Express and international rates are shown at checkout based on your address.
How to Start a Return
- Fill out our return request form with your order number and the issue.
- We'll review your request and issue an RMA number with return instructions.
- Ship your item back with the RMA number clearly marked on the package.
- Refunds are processed to the original payment method within 5–7 business days of receipt. See our refund policy for full details.
Exchanges
Want a different size or color? The fastest way is to return your original item for a refund and place a new order for the one you want. This holds your item and avoids wait times.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery at shop@shopflyboyz.com with photos and we'll make it right.